Privacy Policy

(Last Updated: July 10, 2025)

aikoo (hereinafter "the Service") establishes this Privacy Policy (hereinafter "this Policy") regarding the handling of user information, including personal information. The Service is in development stage and features or specifications may change without notice.

1. User Information Collected and Collection Methods

The user information collected by the Service is as follows:

Information Provided by Users

• Name, email address, and other information voluntarily entered by users in input forms, etc.

Information Provided Through External Service Integration

• Service IDs, display names, profile images, etc. from social login services that users have authorized for integration

Information Automatically Collected Through Service Use

• Device information, IP addresses, cookies/anonymous IDs, access logs, location information, browsing history, browser settings, etc.

* You can refuse the collection of cookies through device or browser settings, but some Service features may become unavailable.

2. Purpose of Use

2-1 Purposes Necessary for Service Provision

• Account registration acceptance, identity verification, and service maintenance/improvement
• Provision of Service features
• Various notifications and inquiry responses
• Performance of operations incidental to the above

2-2 Other Purposes

• Creation and analysis of statistical data
• Marketing and advertising optimization
• Response to violations of terms and conditions
• Research and development of new features and services

3. Security Management Measures for Personal Information

We implement physical, technical, and organizational security management measures to prevent unauthorized access, leakage, loss, and damage, and continuously reviews and improves them. We also require contractors to maintain equivalent management and supervise them appropriately.

4. Methods for Notification/Publication or Consent Acquisition, and Usage Suspension

Information Requiring Prior Consent

• Location information
• Information obtained through external service integration

Request for Usage Suspension

Users may request the suspension of all or part of their user information through prescribed methods. If suspension is a prerequisite for service provision, the suspension will take effect after completion of withdrawal procedures.

5. Third-Party Provision

We will not provide personal information to third parties without obtaining prior consent from users, except in the following cases:

• When permitted by the Personal Information Protection Act or other laws and regulations
• When necessary to protect life, body, or property and obtaining consent is difficult
• When particularly necessary for improving public health or promoting children's healthy development and obtaining consent is difficult
• When cooperation is necessary for national agencies, etc. to perform duties prescribed by law

6. Delegation

We may outsource the handling of personal information to external parties within the scope necessary to achieve the purpose of use. In such cases, we will conclude confidentiality agreements with contractors and conduct appropriate management and supervision.

7. Procedures for Disclosure, Correction, Suspension of Use, Deletion, etc.

Users may request disclosure, correction, suspension of use, deletion, etc. of their personal information based on the Personal Information Protection Act. We will respond within a reasonable period after going through prescribed procedures. Please contact "9. Contact Information" for procedural details.

8. Changes to Privacy Policy

This Policy may be revised in response to amendments to laws and regulations or changes in service content. When making important changes, we will notify users on the Service and obtain user consent as necessary.

9. Data Deletion and Usage Suspension

Currently, the Service provides the following methods for managing privacy settings:

Data Management Features

• Account Deletion: Available through settings page. Executed immediately with automatic deletion of all associated data.
• Personal Information Usage Suspension: Please email support@mail.aikoo.me (response within 7 business days)
• Data Disclosure Request: Please email support@mail.aikoo.me (response within 14 business days)

10. Regional Additional Rights

Depending on your location, you may have additional rights:

EU Users

• Right to data portability (data export)
• Right to erasure (right to be forgotten)
• Right to restrict processing
• Right to object

California, USA Users

• Right to know about personal information disclosure
• Right to delete personal information
• Right to opt-out of sale of personal information (※We do not sell personal information)

※We will respond to these rights in accordance with applicable regional laws.

11. Contact Information

For inquiries regarding the handling of personal information or requests for disclosure, etc., please contact the following: